Academic Quality and Development (AQD)

The Academic Quality and Development (AQD) service is comprised of two teams; Quality Assurance team and Academic Enhancement & Innovation team. We are responsible for the management of the University’s quality assurance processes and enhancement framework, the enhancement of learning and teaching and for learning technology development and support

About Us

We are responsible for academic regulations, annual monitoring, validations, collaborative provision, external examining and other areas of quality assurance. In addition we promote and support learning and teaching enhancement and the effective use of learning technology.

Download our Quality Handbook (PDF)


Gateway building Lancaster.

Learning Technologists

Our Learning Technologists support the delivery of learning opportunities. The service is also business owner and developer of the following systems; Blackboard (the university's Virtual Learning Environment), PebblePad (the university's e-Portfolio and Personal Learning Space), Turnitin, Bristol Online Surveys, and Streaming Videos. 


Gateway building Lancaster.

Contact Us

Head of Service: Jess Robinson tel: 01524 384384 (ext 2246)

Quality Assurance: Alice Helm-Alabaster tel: 01524 384326 (ext 4326)

Academic Enhancement & Innovation: Dr Esther Jubb tel: 01524 384384 (ext 2729)