Your Cumbria Card is your key to accessing the IT facilities of our campuses, as well as paying for your food at our catering facilities.

What is a Cumbria Card?

The Cumbria Card is a multi-functional card which uses smart card technology to access students' accounts. It is your ID card, library card, printing and copying card and it can be used for cashless and discount purchasing in the catering outlets at the Lancaster, Ambleside, Brampton Road, and Fusehill Street campuses. It can also gain you VAT free purchases in catering outlets if you register your card.

Top up my card - Catering

Top up my card - Printing

Frequently asked questions

How do I get my Cumbria Card?

Most students will be issued with a card when they register with the university on Registration Sunday. If you register at a different time, a card can be produced in the library when you provide proof of registration.

Do I have to register the card?

On Registration Sunday the cards of all students taking a pre-paid catering plan who have submitted their pre-payment in advance will be activated as the next stage in the registration process after your card has been produced. Cards issued at other times will need to be activated by the Catering administration office. Applications are available in all catering outlets.

If you are not a resident student, you can use your card to identify yourself as a student to receive VAT free purchases in the catering outlets or for cashless purchasing.

How do I use my card for cashless purchasing?

If you are on the Pre-Paid Catering Plan, the money will be credited to your Cumbria Card account electronically at the rate of £400 at registration and the remaining balance (£200 or £400) at Christmas. The card cannot be used to purchase alcohol. Postgraduate students will receive the full £200 allowance at registration.

In order to put additional funds into your account you can either register online at www.upay.co.uk (there is an annual fee of £1.75) and add money via a card (the university number is 36) or go to a till where you can add any amount of money to your account from £10 upwards. Additional money above and beyond the initial pre-paid catering funds money will remain in your account for the life of your card or returned to you should any be unspent by the time you leave university.

If you are on the Pre-Paid Catering Plan, the money will be credited to your Cumbria Card account. The first instalment will be as part of the registration process, and the remainder will be loaded at regular intervals during the year. The card cannot be used to purchase alcohol. Postgraduate students will receive the full £200 allowance at registration.

You will be able to check your balance for the catering purse online at any time or at a till whenever you use your card.

How do I put extra funds on my card?

Register online at Upay Chilli and add money via a credit or debit card (the university number is 36). You can add £10-£500 to your account.

Pre-Paid catering funds must be spent by 31st July of the academic year in which the funds were loaded. Any remaining funds will be forfeited.

Top-up my card

You will be able to check your balance for the catering purse online at any time or at a till whenever you use your card.

Do I have to pay for my Cumbria Card?

No, your card is free when first issued to you. There is a fee of £5 to replace a lost, stolen or damaged card, payable to the library when your card is re-issued, plus £5 payable to the catering admin office to have your card re-associated with your account. If your card has been stolen and you are able to produce a crime number then there will not be a charge for a replacement.

How secure is the card?

Your Cumbria Card is your ID card while you are at university. It has your photograph on it and your unique student number. This will be checked at the till during each use. You must produce your ID card if requested to do so by a member of university staff.

How do I activate my Cumbria Card for Print Copy?

For the first time only - you will need to ‘associate’ your card with your computer account details.

  • At your nearest printer/copier machine, place your card close to the card reader until it beeps.
  • Register with your username and password

You will only have to do this once. The next time you use the printer, you will only need to present your card to the reader and it will recognise you.

You can use any printer/copier with a Cumbria Card.

How can I top up my Print Copy purse with extra money?

Go to payments.cumbria.ac.uk/print/ and top up your account with a debit or credit card. The minimum top-up amount is £5.

You can see your balance when you are logged in to a printer/copier, or by hovering over the £ sign when you are logged on to a university computer.

How do I check my PrintCopy balance on the Cumbria Card?

You can see your balance when you are logged in to a printer/copier, or by hovering over the £ sign when you are logged on to a university computer.

How can I get a refund on the Print Copy balance on my Cumbria Card?

You will be able to apply for a refund of the balance on your printing account at the end of your course. Please email your completed refund application form to print.unit@cumbria.ac.uk

Print Credit Refund Application Form

Can I transfer money from my PrintCopy purse and the Catering purse?

Money cannot be transferred between your PrintCopy purse and the Catering purse.