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Short course - Empowering Project Professionals to Improve Performance

This practical and interactive two-day course enables participants to understand how human behaviours contribute to project performance. The course utilises a range of activities, grounded in project management, human factors and human performance theory, to empower participants to have a positive impact on project performance.

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Course Overview

The course will enable participants to understand how human behaviours and the factors that affect this, contribute to project performance. The course will empower participants to engage, act and do something earlier rather than later to create a positive impact on project performance.

Using a range of group-based exercises, participants will explore and apply “Drift and Accumulation” theory in a project setting, and build an awareness of behavioural factors that can affect team and project success.

Delivered over two days, this course can be accessed online or in-person and is available to all professionals working in a project or programme environment.

On this course you will...

Understand the concept of ‘normalisation of deviance’, how a drift from human performance standards occurs and the effect this has on both project performance and the individual
Identify when to act and how quickly to act within a circle of influence to increase project performance
Understand their role in enabling a positive human behaviours culture that leads to a highly motivated and high performing team
Recognise a ‘toolkit’ of support available in the workplace, and explore real life examples of when these interventions have worked

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Key Details

Recruiting toUK / RoI / Settled in UK
Course LocationOnline
Various
Institute Institute of Business, Industry and Leadership
Delivery StyleIn-Person or Online
Course Duration Part-time: 2 Days
Course Start Pointundefined
AwardShort course
Open DaysAll

Minimum entry requirements

Tuition Fees Policy

What our course participants have to say

Very useful and informative course with a great mix of content, exercises and open dialogue within the groups

Feedback from participants on Empowering Project Professionals to Improve Performance, February 2021
Excellent course, well presented and thoroughly enjoyed it. A great mix of teaching and integration of the all team

Feedback from participants on Empowering Project Professionals to Improve Performance, March 2021
The tutors were excellent, the course was very interactive, the technology worked seamlessly. Highly useful to anyone in a project team

Feedback from participants on Empowering Project Professionals to Improve Performance, December 2020

Course Structure

What you will learn

Delivered over two days, the Empowering Project Professionals to Improve Performance course explores the following topics:

Day one

The fundamental requirements of project delivery and current human performance culture
Sidney Dekker and the “Field Guide to Human Error”
The Drift and Accumulation model: Normalisation of Deviance - How does this apply to your project?
High performing projects: Individual and team behaviours

Day two

Challenge for change - concern v influence
Psychological safety
Assumptions and biases
Support in the workplace

Fees & Funding

Tuition Fees

2025 - 2026

Tuition fees are set annually and are subject to review each year. The University may therefore raise tuition fees in the second or subsequent years of a course, in line with inflation and/or the maximum permitted by law or Government policy. Students will be notified of any changes as soon as possible.

Funding

To book your place, please see below for arrangements if you want to pay by purchase order and invoice or by credit card.

I wish to pay using a company purchase order and require a separate invoice

Please email the following details to: project.academy@cumbria.ac.uk no less than 4 weeks before the first day of the course:

Participant name(s), job title(s), email address(es) and company
Name and date(s) of course(s)
Purchase order and any additional details to be quoted on invoice.

If you have not conducted business with the University of Cumbria before, please be aware that both of us may have administrative procedures required to set up our respective customer/supplier accounts and the time taken to complete these may impact on the availability of places on your preferred course.

I wish to pay using a company or personal credit card and do not require a separate invoice

Please email the following details to: project.academy@cumbria.ac.uk no less than 4 weeks before the first day of the course:

Participant name(s), job title(s), email address(es) and company
Name and date(s) of course(s)

On receipt of your booking and confirmation that we can accommodate you, we will send a link to take your payment.

Payment, cancellation and changes

Bookings, including purchase orders (if applicable), to be received at least four weeks ahead of course start date.
At our discretion, late bookings may be accepted. Please contact us to check whether we have a place for you or before sending a purchase order.
Invoices (for customers paying by purchase order) or a payment link (for customers paying by credit card) will be issued four weeks before the course once delivery is confirmed (or immediately on receipt of an accepted late booking) and will be due for payment immediately. Your place will not be confirmed until payment is received in full.
In the event that a booked participant is unable to attend, substitutions may be made at no cost. UoC must be notified of the substituted names prior to the course commencing. No substitutions will be accepted once the course is in progress.
In the event of a substitute not being provided for a cancelled participant place, the unfilled place will be charged for.
Any no-shows during the course will be charged for.
For all cancellations and substitutions, UoC must be notified in writing via email to: project.academy@cumbria.ac.uk.

More Information

We have a wide range of scholarships, bursaries, grants and funds available to support you throughout your studies with us. This includes the Cumbria Bursary - a non-repayable bursary designed to support first year students with a household income of less than £25,000..

Student Finance

Additional Costs

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Location
Online Learning
Online learning at the University of Cumbria is an interactive experience that makes use of a range of technologies and media types to provide a rich learning environment.
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Short course - Empowering Project Professionals to Improve Performance