IT Support

Whether it’s writing essays or project research, you’ll make extensive use of electronic solutions. It only takes one username and password to access all the electronic resources you need.

IT Support

Worried that your IT skills and knowledge might not be sufficient? We have a dedicated IT Service Desk where you can talk to someone by phone, or you can use the Web to log your own calls from anywhere or at any time (https://servicedesk.cumbria.ac.uk/rsdportal, itservicedesk@cumbria.ac.uk, 01228 888888) We have an IT help Knowledge Base that you can search, and there are online tutorials for extra help for you to view at a speed and time that suits you.  Our IT technicians are here to help you; no question is ever a silly question!

Additional support

From time to time, we might all need some help with accessibility to equipment, hardware or software. The university provides a variety of assistive software and have collated over 100 free Accessibility Apps together for anyone to use, and also specialist hardware on each campus such as larger keyboards and mice, and adjustable height desks.

IT Support

You can access our real time, personalised “Ask a Librarian” between 5pm and 9am during the week and round the clock at weekends and bank holidays with all its resources available from any Internet-enabled device. Our electronic skills materials are award-winning and designed to help you throughout your studies. Visit this page for more details.